Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Pixels Market (pixels.market) collects, uses, and protects your personal information. Pixels Market is operated by ManyPixels Pte Ltd ("ManyPixels", "we", "us"), the same company behind ManyPixels. By using Pixels Market you agree to the practices described here.
1. Who We Are
Pixels Market is operated by ManyPixels Pte Ltd, 160 Robinson Road, #14-04 Singapore Business Federation Centre, Singapore 068914. Our Data Protection Officer is Quentin Gilon. For any privacy or data-protection request, contact us at info@manypixels.co; for general support, hello@pixels.market.
2. Information We Collect
Information you provide:
- Account details: your name, email address, and password, or the profile information from your Google account if you sign in with Google.
- Billing details: billing name, address, company name, and VAT number where applicable. Payments are processed by Stripe; we never receive or store your full card number.
- Communications: messages you send us via email or live chat (e.g. support requests).
Information collected automatically:
- Technical data: IP address, browser type, operating system, device identifiers, and referring URLs.
- Usage data: pages viewed, assets searched, customized, and downloaded, and general interaction with the site.
- Cookies and similar technologies (see Section 6).
3. How We Use Your Information
- Provide and operate the service, including browsing, customizing, and downloading assets.
- Process purchases, deliver your licensed files, and issue invoices and receipts.
- Create and manage your account and authenticate you.
- Send transactional emails (order receipts, email verification, password resets) and, where you have opted in, product news and marketing.
- Understand usage, improve the service, and personalize your experience.
- Prevent fraud, enforce our Terms, and comply with legal obligations.
4. Legal Bases for Processing (EU/UK/EEA)
- Contract: to deliver the service and your purchases.
- Consent: for marketing emails and non-essential analytics.
- Legitimate interests: for security, fraud prevention, and improving the service.
- Legal obligations: for tax and accounting records.
5. How We Share Information
We do not sell your personal data. We share it only with the service providers that help us run Pixels Market, each acting under contract and only for the purposes below:
- Stripe — payment processing.
- Netlify — website hosting.
- Supabase — database for the catalog, accounts, and orders.
- Google Firebase — account authentication.
- Cloudflare — asset and image delivery (CDN).
- Brevo — newsletters and marketing email.
- Mailgun — transactional email (receipts, verification).
- Crisp — live chat support.
- Google (Analytics, Workspace) — usage analytics and team email.
We may also disclose information where required by law (e.g. subpoenas or court orders), to enforce our Terms, to prevent fraud, or to protect rights, property, and safety. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred, and we will notify you beforehand.
6. Cookies and Tracking Technologies
We use cookies and similar technologies that fall into these categories:
- Strictly necessary — required for the site to function (cannot be disabled).
- Analytics — to understand usage and improve the service.
- Functional — to remember your preferences.
- Advertising — to measure marketing performance.
You can block or delete cookies through your browser settings. Disabling strictly necessary cookies may prevent the site from working properly.
7. International Data Transfers
ManyPixels is based in Singapore and our service providers operate in several countries, so your information may be transferred and processed outside your country of residence. Where required, such transfers are protected by Standard Contractual Clauses or equivalent safeguards.
8. Data Retention
- Account data: for as long as your account is active, plus 30 days after closure.
- Billing records: 7 years, to comply with tax obligations.
- Support communications: up to 3 years after the last interaction.
- Marketing data: until you unsubscribe or it is no longer needed.
9. Your Rights
If you are in the EEA, UK, or Switzerland (GDPR), you can:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request erasure (the "right to be forgotten").
- Restrict or object to processing.
- Request data portability.
- Withdraw consent at any time.
- Lodge a complaint with your data protection authority.
If you are a California resident (CCPA), you can:
- Know what personal information is collected, used, or disclosed.
- Request deletion of your personal information.
- Correct inaccurate personal information.
- Opt out of the sale or sharing of personal information (we do not sell your data).
- Not be discriminated against for exercising your rights.
To exercise any of these rights, email info@manypixels.co. We typically respond within one month (GDPR) or 45 days (CCPA).
10. Security
We use reasonable administrative, technical, and physical safeguards, including encryption in transit (TLS), access controls, and vendor due diligence. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security. If you believe your account has been compromised, contact us at info@manypixels.co.
11. Children's Privacy
Pixels Market is not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us with personal information, contact us at info@manypixels.co.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version, and we will communicate material changes through the service or by email. Continued use of Pixels Market after changes take effect constitutes acceptance.
13. Contact Us
ManyPixels Pte Ltd
Attention: Data Protection Officer
160 Robinson Road, #14-04 Singapore Business Federation Centre
Singapore 068914
Email: info@manypixels.co
Attention: Data Protection Officer
160 Robinson Road, #14-04 Singapore Business Federation Centre
Singapore 068914
Email: info@manypixels.co